JOB DESCRIPTION
JOB TITLE: Junior Port Agent
COMPANY: MH BLAND, S.L.
DEPARTMENT: Operations Department Tenerife
REPORTS TO: Operations Manager Tenerife
PURPOSE: Assisted in coordinating all documentation within the Port Agency Department, including port entry formalities, customs procedures, and crew changes, maintaining close communication with all parties involved. KEY DUTIES & RESPONSIBILITIES Liaised with clients and port authorities regarding visa requirements, customs clearance, declarations, and port call submissions. Ensured compliance with customs regulations and assisted in the preparation and submission of required documentation. Supported Port Agents in resolving operational and documentation-related issues efficiently. Prepared and compiled Final Disbursement Accounts (FDAs). Provided quotations to clients for crew change services. Kept Principals fully informed of all crew change movements and updates. Reported operational developments to the Line Manager.
In addition to the above, the jobholder will be required to perform other duties which may be assigned by the company from time to time. QUALITY & CUSTOMER SERVICE In carrying out all the above, the jobholder will always adhere to ISO9001 objectives and will comply with all departmental and company requirements, procedures and policies as stated in the Quality Manuals. A clear understanding of the Quality Manuals and Work Instructions is essential. At all times, the jobholder should operate in the interests of the company and its customers.
REQUIREMENTS:
Fluency in English and Spanish both written and oral. Good all-round skills in MS Office applications and any other software used in the Agency Department. Ability and willingness to learn any new tools brought into the department. Technical awareness, i.e. able to comprehend the operating system environment used in the department. Ability to manage one’s time. Flexible attitude to work. Proactively seek and share information with colleagues. Be able to work under one’s initiative and as part of a team.
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